Shipping and delivery conditions

shipping costs
We charge you the following for postage, packaging and insuring of shipments
 
-          Within Germany:                                4.78 EUR (net €4.12)
-          Within Europe (incl. Turkey):           19.30 EUR (net €16.64)
-          Outside of Europe:                           48.74 EUR (net €42.02)
 
You as the customer shall bear potentially arising customs duties, taxes and storage costs.
Free delivery as of a product value of 200 EUR (not incl. VAT)!

Irrespective of the size, weight and quantity of your ordered items, we shall deliver an order with a product value exceeding 200 EUR (not incl. VAT) at no charge. Partial deliveries are possible; of course the shipping costs share will only be calculated once. For commercial customers this amount should be understood as including value added tax. Sale of warranty extensions and software are excluded from the calculation. These are delivered through electronic channels.


Shipping risk
For deliveries to private customers, we always bear the shipping risk, irrespective of the type of shipping. In the case of deliveries to business customers, all risks and hazards of shipping are transferred to the customer as soon as we have handed over the goods to the commissioned logistics partner.


Delivery periods
You can find information on delivery periods at the respective product detail pages here in the web shop.
The following delivery periods apply to all items (except warranty extensions and software):

-    Within Germany:                               2-3 working days
-    Within Europe (incl. Turkey):            < 1 week
-    Outside of Europe:                            > 1 week

We shall inform you in writing of any delays in delivery (generally by e-mail). All information on delivery periods apply subject to being unsold.

Shipping partners
Our shipping partners offer you reliable delivery with several delivery attempts.